Commitment to your privacy
I am totally committed to making sure your privacy is protected. I will ask for some information about you, such as your name and email address in my contact form, which I will only use to contact you regarding the services you have asked about. I’ll also ask for your phone number, just so I can send you a quick text as my emails have a tendency to end up in some people’s junk mail! Your information will not be shared with anyone unless you decide not to book me, in which case I’ll stick it on my home page and ask everyone to send you sad face gifs or something… KIDDING!
The boring bit…
So, what information do I collect?
I have a variety of forms I send out to you through the course of our working together, which will ask for a few personal details about yourselves. These might include:
- Your name
- Your email address
- Your mobile number
- Your home address
- Details about your wedding, such as the venue location, names of key family members, etc.
- What you like to do in your spare time (other than reading Privacy Policies!)
And what do I do with this information?
I use this information to contact you and, later, if you book me, to shoot your day or your portrait session, whatever it is you booked me for.
When you complete one of my forms on my website, it goes straight to my inbox and a copy is stored on the website itself. I also have a nifty whiteboard with your first names and your wedding date written on, which keeps track of what I need to do for you next (seriously, I’m pretty old school like that).
And I have a tendency to put your number in my contacts on my phone because I can never find the email I want when I need to contact you. I’ve got one of those trendy phones with automatic Face ID recognition, dontcha know? That’s it!
If you’re one of those persistent types who fills in my contact form to send me spam, needless to say, your details will go in the trash. Which is the only place that’s suitable for them.
Mmmmm, yes please. Preferably chocolate chip with a nice cold glass of milk. Yep, I am a five-year old getting ready for nap time.
My website does also use a tracking software called Mouseflow, which basically has a nose at what you’re doing when you stop by. This is just to give me a better idea of how people use my site and what I can do to improve things for them. It’s really nifty, I can actually see people scrolling on my pages and clicking on things, although it’s very clever and won’t show me anything you’re typing into my forms, so if you don’t submit a form, don’t worry, I can’t see any of the details that you might have started typing and you won’t be getting any surprise emails or calls from me. Although that makes me sad, why you no say hello?
Links to other websites
I do love a good link and include plenty to other websites right here on this one, mostly in my blog.
If you do click on one of those links and head off elsewhere (what, I’m not good enough for you?), I cannot be held responsible for what may or may not happen. Ooh, that sounds dangerous, right? You’re totally gonna click on all the links now, right? Get you, living on the edge.
But seriously, if one of those links happens to break your computer, it’s. Nothing. To. Do. With. Me. I know nothing. Although I do make every effort not to link to anything dodgy from here, honest.
Some of you might have access to downloading images as part of your photography packages (super swish, environmentally friendly, techno whizzes mostly) in which case this will happen through the wonders and wizardry of my gallery website, Shootproof. Shootproof are working on their GDPR compliance currently but, in truth, the only information you’ll need to enter over there is your email address and the password I’ll have given you. Other than that and your pretty pictures, they don’t hold much other information about you (except some details on your contract) but they assure me they won’t be using any of that information at all to contact you in any way. If they do get in touch with you and you haven’t permitted it, just let me know and I’ll go over there and kick some arses.
The only thing you’ll ever be asked to download are your very own images and that’s only when a USB isn’t provided as part of your package. I do make every effort to make sure there is nothing dodgy attached to your files but can’t promise anything so, just to be safe, run them through some antivirus software when you’ve downloaded them before opening them.
Mailing Lists and Emails
As I said before, the only emails you’ll get from me will be those that directly relate to your enquiry or booking.
It’ll be stuff like: here’s what I charge; don’t forget your booking fee; and hey, your final balance is due (in other words, give me your money!). Actually, I hate sending those emails out, there will be more about finding out about you, getting to know you a little better, your wedding details and that kind of thing, I promise.
For those that want it, I do have a mailing list which I use Mailchimp for. I’ve taken the sign up off the website for the moment but it’ll be back so if you want to sign up for sporadic emails about offers, ideas and inspiring stuff (like, really sporadic, I’m lucky if I send out once a month!) you’ll just need to sign up to it. I will only send those emails out to people who have signed up to the mailing list and Mailchimp are on the ball with GDPR. They’ll ask you about a dozen times if you’re sure you want to sign up to this mailing list. Are you sure? Are you really, 100% absolutely and completely sure?! Hit the button, you’ll see… 😉
As with any business, I use social media to share my work and, hopefully, generate new enquiries. So I do share a few of your images on places like Facebook and Instagram (and occasionally Twitter). Of course, if you really don’t want me to do this, please just let me know. I may sulk a bit because without sharing new work it’s hard to get more but hey, it’s your call and I respect that. Of course, if you decide later that I can share a few shots, then I’ll probably hug you hard and love you forever.
That’s pretty much it!
Phew, give yourselves a pat on the back for getting this far. Just a final word on your images…
Wedding days, in particular, hold the unique position of having lots of photographs taken of a number of different people, unless you’ve not bothered inviting anyone along.
As part of your terms and conditions, there is a clause that acts as a Model Release, which basically grants permission for me to take photographs of yourselves and your guests and to share them on social media and/or my website as needed. There’s a whole grey area of something called ‘assumed consent’, which basically states that as a guest at a wedding, there is a likelihood of there being a photographer there and that they might well end up getting their photograph taken.
I don’t make it a habit to share lots of photographs of your guests, to be fair, not unless they’re pulling a really great expression or throwing some seriously interesting shapes on the dance floor. But if any of your guests really aren’t happy about me sharing their image on my website or social media, just get them to send me a message or email and let me know. I may well have to ask them (or you) what they look like though, I don’t remember everyone’s names on the day – I’m lucky if I remember mine most days! But anyway, I will happily remove their image if requested. Same goes for kiddies, I don’t generally share little ones photos without express consent from the parents but in the instance that I do and the parents aren’t happy, let me know and I’ll remove it straight away, no questions asked. These are part of your rights as an individual under GDPR guidelines.
So yeah, all of this is just a long winded way of saying that I am committed to being GDPR compliant as per the Data Protection Act 1998 as of 25th May 2018. As changes arise, I will do my best to keep up with them and make any changes accordingly, although my clients come first so if you’re waiting for photos that won’t get in the way of you getting your images. Also, when it comes to stuff like this, I have a habit of leaving it all until the last minute so I can see what everyone else has done first… there’s logic to my madness really!
THAT REALLY IS IT NOW…
If you have any questions, you can contact me either by filling in the contact form on this website or by emailing me: firstname.lastname@example.org (click on the address and it should open up straight into your mail client – fancy!). I do have a phone number but you’re better off texting me as I won’t answer a number I don’t recognise (too many sales calls!) – the number is +1 (604) 832-2413. I’m not putting my address on here because, hey, privacy. But if you become one of my clients, you will then be privy to my address 🙂