Commitment to your privacy
I am totally committed to making sure your privacy is protected. I will ask for some information about you, such as your name and email address in my contact form, which I will only use to contact you regarding the services you have asked about. I’ll also ask for your phone number, just so I can send you a quick text as my emails have a tendency to end up in some people’s junk mail! Your information will not be shared with anyone unless you decide not to book me, in which case I’ll stick it on my home page and ask everyone to send you sad face gifs or something… KIDDING!
The boring bit…
So, what information do I collect?
I have a variety of forms I send out to you through the course of our working together, which will ask for a few personal details about yourselves. These might include:
- Your name
- Your email address
- Your mobile number
- Your home address
- What you like to do in your spare time (other than reading Privacy Policies!)
And what do I do with this information?
I use this information to contact you and, later, if you book me, to shoot your portrait session or write for your business.
When you complete one of my forms on my website, it goes straight to my inbox and a copy is stored on the website itself. I also have a nifty whiteboard with your name and your shoot date written on, which keeps track of what I need to do for you next (seriously, I’m pretty old school like that).
And I have a tendency to put your number in my contacts on my phone because I can never find the email I want when I need to contact you. I’ve got one of those trendy phones with automatic Face ID recognition, dontcha know? That’s it!
If you’re one of those persistent types who fills in my contact form to send me spam, needless to say, your details will go in the trash. Which is the only place that’s suitable for them.
Mmmmm, yes please. Preferably chocolate chip with a nice cold glass of milk. Yep, I am a five-year old getting ready for nap time.
My website does also use a tracking software called Mouseflow, which basically has a nose at what you’re doing when you stop by. This is just to give me a better idea of how people use my site and what I can do to improve things for them. It’s really nifty, I can actually see people scrolling on my pages and clicking on things, although it’s very clever and won’t show me anything you’re typing into my forms, so if you don’t submit a form, don’t worry, I can’t see any of the details that you might have started typing and you won’t be getting any surprise emails or calls from me. Although that makes me sad, why you no say hello?
Links to other websites
I do love a good link and include plenty to other websites right here on this one, mostly in my blog.
If you do click on one of those links and head off elsewhere (what, I’m not good enough for you?), I cannot be held responsible for what may or may not happen. Ooh, that sounds dangerous, right? You’re totally gonna click on all the links now, right? Get you, living on the edge.
But seriously, if one of those links happens to break your computer, it’s. Nothing. To. Do. With. Me. I know nothing. Although I do make every effort not to link to anything dodgy from here, honest.
Some of you might have access to downloading images as part of your photography packages (super swish, environmentally friendly, techno whizzes mostly) in which case this will happen through the wonders and wizardry of my gallery website, Shootproof. Shootproof are working on their GDPR compliance currently but, in truth, the only information you’ll need to enter over there is your email address and the password I’ll have given you. Other than that and your pretty pictures, they don’t hold much other information about you (except some details on your contract) but they assure me they won’t be using any of that information at all to contact you in any way. If they do get in touch with you and you haven’t permitted it, just let me know and I’ll go over there and kick some arses.
The only thing you’ll ever be asked to download are your very own images and that’s only when a USB isn’t provided as part of your package. I do make every effort to make sure there is nothing dodgy attached to your files but can’t promise anything so, just to be safe, run them through some antivirus software when you’ve downloaded them before opening them.
Mailing Lists and Emails
As I said before, the only emails you’ll get from me will be those that directly relate to your enquiry or booking.
It’ll be stuff like: here’s what I charge; don’t forget your booking fee; and hey, your final balance is due (in other words, give me your money!). Actually, I hate sending those emails out, there will be more about finding out about you and getting to know you a little better, I promise. Also, invoices are now sent through Wave who also have your contact details but that’s just so I can send the invoice without having to write your email in every time.
For those that want it, I do have a mailing list which I use MailerLite for. I will only send those emails out to people who have signed up to the mailing list and MailerLite are on the ball with GDPR. They’ll ask you about a dozen times if you’re sure you want to sign up to this mailing list. Are you sure? Are you really, 100% absolutely and completely sure?! Hit the button, you’ll see… 😉
As with any business, I use social media to share my work and, hopefully, generate new enquiries. So I do share a few of your images on places like Facebook and Instagram (and occasionally Twitter). Of course, if you really don’t want me to do this, please just let me know. I may sulk a bit because without sharing new work it’s hard to get more but hey, it’s your call and I respect that. Of course, if you decide later that I can share a few shots, then I’ll probably hug you hard and love you forever.
Sarah Wayte is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.ca.
That’s pretty much it!
Phew, give yourselves a pat on the back for getting this far. Just a final word on your images…
As part of your terms and conditions, there is a clause that acts as a Model Release, which basically grants permission for me to take photographs of you and to share them on social media and/or my website as needed.
So yeah, all of this is just a long-winded way of saying that I am committed to being GDPR compliant as per the Data Protection Act 1998 as of 25th May 2018. As changes arise, I will do my best to keep up with them and make any changes accordingly, although my clients come first so if you’re waiting for photos that won’t get in the way of you getting your images. Also, when it comes to stuff like this, I have a habit of leaving it all until the last minute so I can see what everyone else has done first… there’s logic to my madness really!
THAT REALLY IS IT NOW…
If you have any questions, you can contact me either by filling in the contact form on this website or by emailing me: firstname.lastname@example.org (click on the address and it should open up straight into your mail client – fancy!). I do have a phone number but you’re better off texting me as I won’t answer a number I don’t recognise (too many sales calls!) – the number is +1 (604) 832-2413. I’m not putting my address on here because, hey, privacy. But if you become one of my clients, you will then be privy to my address 🙂